Water Dealer Website: Manage Orders, Couriers and Customer Credit in One Panel

Customers order carboys from your site and see the delivery fee for their area. You assign the order to a courier and follow cash on delivery and customer credit from the same panel.

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What wears out a water dealer's day?

  • Orders are scattered across calls, WhatsApp and notebooks

    Orders placed on the site land in one list with address, quantity and payment method. WhatsApp and phone stay open too.

  • Nobody is sure who has the order or the cash

    You assign the order to a courier. The courier sees the address on their own screen, marks the delivery and records payment as cash, card POS or credit. You see the result in the panel.

  • Customer credit and empty-carboy counts live in your head

    You open a credit card with a limit for customers who pay later and see the balance in the panel. Full and empty carboy counts in the depot and on vehicles are tracked there too.

What is in the panel?

Which sections are switched on is agreed with you during setup. The courier screen is designed for use on a phone.

  • Product cards and cart

    Your 19-litre carboys and bottled water are listed with prices. The customer adds to the cart, enters an address and pays on delivery.

  • Delivery zone and fee

    You set a delivery fee and a minimum order per neighbourhood or zone. The customer picks their zone and sees the fee before ordering.

  • Delivery time slots

    You define days and time slots and how many orders each slot takes. The customer picks a free slot.

  • Courier assignment and courier screen

    You assign the order to your courier. The courier signs in from the phone browser with an e-mail code; while the page is open it refreshes about every half minute and a newly assigned order appears on screen with an alert. They see the address, call or WhatsApp the customer with one tap, and mark “on the way / delivered”.

  • Cash-on-delivery records

    The courier records payment as cash, card POS or on credit. You can see in the panel whether an order has been collected.

  • Customer credit and credit limit

    You open an account card with a limit for customers you sell to on credit. A credit entry over the limit is rejected; you reduce the balance in the panel as the customer pays.

  • Container stock, deposit and empty returns

    Track full and empty carboys in the depot and on vehicles and see a warning when stock drops below your threshold. You can set up deposit products and empty-carboy returns; the customer chooses their empty-container status when ordering and the deposit follows from that.

  • Loyalty: buy N, get 1 free

    You choose the product and how many must be bought. Delivered orders of customers who ordered as members are counted; a customer who qualifies redeems the reward at checkout.

  • QR reorder

    Print or download a QR sticker for a product from the panel, reading “Out of water? Scan the QR to order again.” The customer scans it and the cart opens with that product; the system calculates the price.

  • WhatsApp and click-to-call

    A customer who skips the cart writes on WhatsApp or calls you in one tap.

One panel instead of notebooks, phone notes and spreadsheets

Orders, customers, couriers, empty containers and income-expense in one place. It can help simplify the working day.

  • Enter phone orders too

    Orders that come by phone or WhatsApp can be entered in the panel yourself; the system works out the price. You can mark where the order came from and add a note.

  • Every customer on one card

    Address, last purchase, total spent, empty containers and credit balance sit on one card, and you can search by name, phone or address. A "Who to call today" list can be added to your plan.

  • A simple screen for couriers

    With the courier add-on, your courier sees only the next step and marks the delivery with one tap. Changing the quantity before delivery and a daily courier summary can also be added to your plan with the same add-on.

  • Who has the empty carboys?

    The number of empties collected at delivery is recorded, and each customer's container balance is kept in the panel. No more working it out in a notebook or from memory.

  • Income-expense and reports

    Helps you see sales, expenses and the difference together. This section can be added to your plan.

  • Moving over from Excel

    Bring your customer list and opening balances in once from a CSV or XLSX file, with a preview first. You can also download your customer list from the panel as a file that opens in Excel.

  • Some sections are switched on or added depending on your plan. We agree which ones you get during setup.

Water delivery templates

Starting layouts for your business:

  • Neighbourhood Water Dealer

    A layout leading with product cards, fast-delivery messaging and the WhatsApp order button.

  • Apartment / Building Deliveries

    A layout leading with regular-customer delivery info and the delivery area.

How it works

  • Tell us about your business

    Company name, your products and contact details in 2 minutes.

  • See your preview

    A preview of your site with real content is ready within minutes.

  • Publish

    If you like it, we publish your site — and connect your own domain if you wish.

Frequently asked questions

How do I find out about an order placed on the site?

The customer adds the product to the cart, enters an address and picks a delivery zone. The order lands in the list in your panel. While the panel is open, a new order shows on screen with an alert and, if you like, a short sound. If you sign in to the DijitalSiteniz mobile app and allow notifications, you also get a notification on your phone shortly after a new order. It goes to the business owner only.

Does my courier have to install an app?

No. The courier opens the courier page in the phone browser and signs in with a code sent to their e-mail. While the page is open it refreshes about every half minute and a newly assigned order appears on screen with an alert. It does not send a notification while the phone is locked or the page is closed.

How do cash on delivery and customer credit work?

In the standard setup payment is taken on delivery. The courier records it as cash, card POS or on credit. For credit you open a customer card and set a limit; a credit entry over the limit is rejected. Balances sit in the customer accounts section of the panel.

Can the site take online card payments?

In the standard setup payment is taken on delivery. Online card payment (iyzico) is set up on the Enterprise plan once the business's payment account is open.

How do deposits and empty carboy returns work?

You can set up deposit products and empty-container returns; you enter the deposit amount per product. The customer chooses their empty-container status when ordering and the deposit follows from that. These settings do not come ready-made; you define them in the panel.

Does “buy N, get 1 free” apply to everyone?

To customers who order as members. You choose the product and how many must be bought. Counting is based on delivered orders.

How does the QR sticker work?

You print or download the QR sticker for a product in the panel. When a customer scans it, the cart on your site opens with that product and they only need to enter an address. For the sticker to work, your site must be live and the cart switched on.

Are weekly or monthly repeat orders created automatically?

No. You can save an order template for a regular customer; you approve it and create the order yourself. No order opens on its own and no reminder e-mail is sent.

Can I update my products, prices and delivery settings myself?

Yes. You update products, prices, delivery zones and time slots from your customer panel.

Can I use my own domain?

Yes. Your site is first published under dijitalsiteniz.com; we can then connect your own domain (e.g. yourcompany.com).

Can I move my customer list from Excel into the panel?

Yes. Upload your CSV or XLSX file, match the columns and check a preview before importing. The customer list and opening balances are brought in once; after that you keep the records in the panel.

Your water delivery site is one preview away

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  • This page presents a website and order-management service. Which sections are set up is agreed in the project scope. Payment collection, delivery, product suitability and legal obligations remain the business's responsibility.

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